policy, practice, or procedure?

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The terms policy, practice (as in Standard Practice), and procedure (for example, a Standard Operating Procedure (SOP)) are often used interchangeably, but they have distinct connotations and applications depending on the context. 

A policy is a formal statement that outlines the organization's position, rules, or expectations on specific topics. It establishes the "rules of the road" that employees must follow. High-level and principle-driven, policies provide the "why" behind certain decisions or behaviors. They ensure compliance with laws, regulations, or company values while guiding decision-making - and they are typically rigid and require formal approval for changes.

In a "Nutshell:" Policies define the "rules" and overarching principles under which an organization operates - often with legal or compliance implications.

A practice is a broad set of guidelines, policies, or principles designed to establish consistency in how a company or organization operates across various scenarios. Standard practices are generally high-level and focus on overarching approaches to tasks, behaviors, and company operations. They serve to create a framework for decision-making and establish best practices within an organization.

In a "Nutshell:" Standard practices focus on "what" should be done and "why," creating a foundation for consistency and culture within the organization.

A procedure is a detailed, step-by-step set of instructions that outlines precisely how to perform a specific task or process. SOPs are narrow and task-specific, focusing on operational and procedural details. They aim to ensure consistency, compliance, and efficiency in executing tasks, often reducing errors and increasing accountability. 

Of importance, SOPs are prescriptive and leave little room for deviation unless revised.

In a "Nutshell:" SOPs focus on "how" to do something, providing clear, actionable steps for employees to follow.

While GANDRE's primary focus is to help companies create customized Standard Practices, our team can also help you create Policies and Standard Operating Procedures (SOPs) if you need help.